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I AM VON

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Training and Development vs Operations Production

Training and Development vs Operations Working in the BPO industry has its pros and cons. It's how you position yourself that makes everything work. I am fortunate enough to experience a lot in the corporate world in such a young age. Let me go ahead and share my journey: Von as a Trainee: 2009 - I was accidenatally employed in one of the top growing BPO in iloilo. I told myself "why not, it's a decent job! I dont want to be a bum anymore". I never really excelled while in school so this is a new way for me to test my capabilities and intellect. I always topped our training assessments and call simulations. I didnt have any experience with customer service at all (My mom and dad worked for PLDT for 25 years and I never really asked how they performed im their jobs) all I had was my good communication and comprehension skills. After 2 months in training, I ranked #8 out of 565 trainees. 2011 Q1- After resigning from my previous company (after 2 years of sta...

Love 101

Love. A very big and overused word nowadays. Nobody really understands how it goes anymore. How It starts or ends. Here are a few things about love based on my previous experiences: Love at first sight Nurtured love Accidentally in love Let's start off with the 3rd one. Accidentally in love - I met this guy at work a few years back. Very nice, an orphan, well mannered and a street smart. He's quite slim and his height was around 5"6'. Everybody thought he's straight including me. He was idolized by most of his friends because of his perspective in life. He's funny too but corny most of the time which actually makes him cute. We became close and inseparable over time. In short, we became best of friends. Every weekend. He'd sleep over my place and we'd just have lots of fun before going to be like watching scary movies and just talk and make fun about what we've observed with our peers at work. Till that night happened. I was asleep and h...

I love you no matter what,,,

Usually when you say "i love you" to a person,your friend, partner, family member or new love... you always get random answers...  "i love you..i love you too...i love you?..or i love you too?" Because..you see.. it's never the things you say.. it's how you say it... Being in love for people with personalities like mine is precious..rare... important...But the question still remains.. am I really in love?infatuated? or playing dumb? I point a certain scenario... My first boyfriend ever... I was lonely after a scary feud.. I was at mo2 aquarium then...alone while my friends were dancing elsewhere... he came to me..gave me a pat in the back and said.." hey... are you drunk or being emo?" I'm supposed to look at him with glaring eyes but when my eyes looked at his... I felt connected to him as if there was an electricity connecting his eyes to mine... and we just stared at each other.. unaware that it was 2 mins already and for us... it wa...