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I AM VON

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A Tribute to my mentor

Summer of 2006... The season of IRC chatters... I had the weirdest thought that I would find the perfect partner in chatrooms like these... G4m was also very hot that year... (well I'm just saying that because that's the year I started chatting online^^) Anyway... I had this chat mate named "bratie" in one of the chatrooms and the usual .. we traded G4m accounts.. he asked for my stats and number and ofcourse...Friendster... We texted a lot even traded MMS several times... then April 21,2006 he made a text brigade for a grand EB with all his friends and text/chat mates at mo2 aquarium 9pm...  Everybody's there..the hot and the not was there but "bratie" he never cared..just as long as he makes lots of friends ... he's the kind of person that would not judge based on physical looks... And well it took us several months before the "close friend" declaration happened...  On that night.. I also met my all time crush... "dotty" he...
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Training and Development vs Operations Production

Training and Development vs Operations Working in the BPO industry has its pros and cons. It's how you position yourself that makes everything work. I am fortunate enough to experience a lot in the corporate world in such a young age. Let me go ahead and share my journey: Von as a Trainee: 2009 - I was accidenatally employed in one of the top growing BPO in iloilo. I told myself "why not, it's a decent job! I dont want to be a bum anymore". I never really excelled while in school so this is a new way for me to test my capabilities and intellect. I always topped our training assessments and call simulations. I didnt have any experience with customer service at all (My mom and dad worked for PLDT for 25 years and I never really asked how they performed im their jobs) all I had was my good communication and comprehension skills. After 2 months in training, I ranked #8 out of 565 trainees. 2011 Q1- After resigning from my previous company (after 2 years of sta...
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